Warranty for Hikvision Products

Hikvison Uae

All our Hikvision products come with a manufacturer’s warranty that covers defects in materials and workmanship. This ensures that you are protected against any manufacturing issues that may arise, giving you peace of mind with your purchase. The warranty period varies depending on the specific product, typically ranging from one to three years, so please refer to the product documentation for detailed warranty information.

Whether it’s for Hikvision cameras, NVRs, DVRs, or other security solutions, you can trust that each product is backed by robust warranty support. Our commitment is to ensure you receive reliable, high-quality products that meet your security needs.

What’s Covered

  • Defects in materials and workmanship
  • Malfunctions under normal use conditions
  • Manufacturer-related issues

What’s Not Covered

  • Damage caused by misuse, abuse, or accidents
  • Unauthorized modifications or repairs
  • Normal wear and tear

Claiming Your Warranty: If you encounter any issues covered under the warranty, our support team is here to assist you. To initiate a warranty claim, please follow these steps:

  1. Contact Us: Reach out to our customer support team at +971 50 944 6995 or sales@brown-panther-224944.hostingersite.com to report the issue.
  2. Provide Details: Provide your purchase details, a description of the problem, and any relevant photos or documentation.
  3. Assessment: Our team will assess the issue and guide you through the next steps, which may include repair, replacement, or other appropriate solutions.